Radius Warranty Service helps eBike OEMs, Brands & Companies resolve issues, reduce returns & improve customer service. Leverage our services to maintain your company’s reputation. We will help you turn a negative customer experience, to a positive one. This service includes the first hour+ of labor, excluding parts. This service includes the cost of lubricants, cleaners, zip ties and other small supplies. Service components & replacement parts needed, will be billed separately.
Customers may book this service upon pre-approval of coverage from the OEM. Once the job is completed, we will send a professional invoice to submit for reimbursement.
